Privacy Policy
Privacy Policy
This Privacy Policy describes how CrownBloom (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
Additionally, as you browse, we collect information about:
- The pages or products you view
- The websites or search terms that referred you
- How you interact with the site
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment information (processed securely via third-party providers)
- Email address
- Phone number (if provided)
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you
- Provide customer support
- Improve and optimize our website
- Prevent fraud or unauthorized transactions
- Send updates, promotions, or marketing (if you opt in)
Sharing Your Information
We share your information with trusted third parties to help us operate our business, including:
- Payment processors
- Shipping providers
- Analytics tools (such as Google Analytics)
- Marketing platforms (such as Meta or TikTok)
These providers only use your data as necessary to perform their services.
Cookies
We use cookies and similar technologies to:
- Keep items in your cart
- Improve your browsing experience
- Analyze site traffic
- Personalize advertising
You can choose to disable cookies through your browser settings.
Behavioral Advertising
We may use your information to provide you with targeted advertisements or marketing communications.
You can opt out of targeted advertising through platforms such as:
- Facebook Ads Settings
- Google Ads Settings
Data Retention
We retain your order information for our records unless and until you ask us to delete it.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your data
To exercise these rights, please contact us using the details below.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information.
All payments are processed securely through trusted third-party providers.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Contact Us
For more information about our privacy practices, or if you have questions, please contact us:
We respect your privacy and are committed to protecting your personal information.